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Manage Configurations
In addition to the ability to add a new configuration manually, you can create a new configuration by copying an existing one, export configuration information, import configuration information, and migrate a configuration to a different database.
Export configuration information
You can export a copy of your complete configuration information to a JSON data file. You can send that file to Ellucian Technical Support for troubleshooting purposes or save it offline for safekeeping and recovery purposes.

Implementation Guide, May 2023, Release 5.6.3
This online help contains comprehensive information about how to install, set up, and maintain Ellucian Mobile.
Ellucian Mobile Overview
Ellucian Mobile, powered by Ellucian Ethos, provides faculty, prospects, students, staff, and other constituents with access to key campus information and services from their mobile devices. This section provides an overview of Ellucian Mobile.
Before You Begin
This section describes some advance preparations that you can make to help your Ellucian Mobile setup process to go as smoothly as possible.
Install Supporting Software
Before you can install the Ellucian Mobile components, there are several prerequisite software components that must be installed. Note that Grails is also required, but does not need to be installed separately because all Grails components that you need are included in the WAR file that you install later.
Install Ellucian Mobile Software
Install the Ellucian Mobile WAR file and perform basic configuration steps.
Set up the Mobile Cloud Configuration System
Set up the Ellucian Mobile Cloud Configuration System. Description of the process for signing from the Ellucian Hub, how to create and enter the configuration settings, and how to specify the SIS credentials.
Manage Users and User Permissions for the Mobile Cloud Configuration System
You can give selected people access to modify specific elements of your mobile configurations, such as user management, configuration management, branding, or sending push notifications.
Customize the Appearance of Ellucian GO
Set up the home screen, select background and text colors, and set up the About screen.
Set Up Location-Aware Features
Set up Ellucian Mobile features that are location-aware; that is, based on proximity to a beacon.
Set Up Application Modules
Set up the application modules that are displayed in Ellucian GO.
Test and Publish a Configuration
To view your configuration on a device, you must place the configuration into test status. When you are ready to make your configuration available in the public list of institutions on Ellucian GO, you publish the configuration.
Analyze Usage
The Google Analytics Platform lets you measure user interactions across various devices and environments. You can use Google Analytics to view detailed usage statistics of your school's Ellucian Mobile implementation.
Manage Configurations
In addition to the ability to add a new configuration manually, you can create a new configuration by copying an existing one, export configuration information, import configuration information, and migrate a configuration to a different database.
- Create a new configuration by copying an existing one
  You can use the copy functionality to create a duplicate of an existing configuration.
- Export configuration information
  You can export a copy of your complete configuration information to a JSON data file. You can send that file to Ellucian Technical Support for troubleshooting purposes or save it offline for safekeeping and recovery purposes.
- Import configuration information
  Files that have been exported from the Cloud Configuration tool with Ellucian Mobile 4.0 or later can be imported into a new or existing configuration. Export files that were created before Ellucian Mobile 4.0 cannot be imported due to differences in data structure.
- Migrate a configuration to a different database
  As delivered, Ellucian Mobile stores your configuration information in an H2 datasource on the Tomcat server. As an alternative, you can set up a dedicated SQL Server or Oracle database to store your Ellucian Mobile configuration.
Set up multiple Mobile Integration Server Web Service Apps
If you want to have multiple active configurations at the same time, you need to set up multiple Mobile Integration Server web service apps.
Set up Load Balancing and Redundancy
Multiple Mobile Integration Servers can be set up for a single configuration. This can be done to scale the solution to support more mobile users, or for redundancy. Deployment of multiple Mobile Servers requires a shared data storage using either a Microsoft SQL Server or an Oracle database.
Ellucian Mobile on Wearable Devices
Users can view push notifications on their Android Wear and Apple Watch devices. Users with Apple Watches can also view ILP assignments and maps.
Debugging
Send detailed information from Ellucian Mobile to the log file to support troubleshooting.
Appendices

Export configuration information

You can export a copy of your complete configuration information to a JSON data file. You can send that file to Ellucian Technical Support for troubleshooting purposes or save it offline for safekeeping and recovery purposes.

Procedure

In the Cloud Configuration system, click the Configuration Management icon .
Click the Export tab.
Select the configuration that you want to export, and then click Export.
The Cloud Configuration tool generates a JSON data file that contains all the information stored in the Cloud Configuration system and in the Mobile Server for the selected configuration, and downloads that file to your computer.
Optional: Open the file in an editor and remove any sensitive information, such as your Mobile Server API Key, user names, and passwords.